Return & Exchange Policy: Easy 45-Day Returns on Outdoor Gear | TrekOutfit.com

Trek Outfit Return and Exchange Policy with Redo
45-Day Hassle-Free Returns with Redo

At TrekOutfit.com, we are committed to ensuring your satisfaction with every purchase. To enhance your post-purchase experience, we've partnered with Redo, allowing us to offer an even more streamlined returns process:

Refund Policy Details:
  • Return Window: Eligible items can be returned within 45 days of purchase.
  • Condition: Products must be unused, in original condition, and include all original packaging and tags.
  • Initiating a Return: To start a return, click HERE
  • Return Shipping: With Redo, if you opt for the $0.98 unlimited return coverage at purchase, you won't pay for a return label. Without Redo, return shipping costs are the customer’s responsibility.
  • Refund Processing: Inspections and refunds are processed within 5 business days upon receipt, credited to your original payment method.

Enhanced Customer Benefits with Redo:

  • Risk-Free Purchases: Redo's $0.98 coverage ensures worry-free returns.
  • Simplified Process: All returns are managed through a user-friendly portal, whether Redo coverage was purchased or not.
We strive to provide top-quality products and a seamless shopping experience, ensuring your adventures are nothing but spectacular. Thank you for choosing TrekOutfit.com for your outdoor gear needs. If you have questions about our policies or services, please contact our customer service team.